Privacy Policy

A Gentle Promise

At Havelleo, we respect your privacy as much as we cherish your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

What We Collect

When you browse our store, place an order, or sign up for our newsletter, we may collect:

  • Your name, billing and shipping addresses, email address, and phone number.
  • Payment information, which is processed securely by our payment partners and never stored on our servers.
  • Browsing information such as your IP address, browser type, and pages visited, collected through cookies and similar technologies.

How We Use Your Information

We use your information with care and only for purposes that serve you:

  • To process and fulfill your orders, including sending shipping updates and order confirmations.
  • To answer your questions and provide warm, helpful customer service.
  • To improve our website and create a more pleasant shopping experience.
  • To send you occasional updates and inspiration, but only if you have given us permission to do so.

Sharing Your Information

We never sell, rent, or trade your personal information. We may share your data with trusted service providers who help us run our business — such as payment processors and shipping carriers — but only to the extent necessary for them to perform their services. These partners are bound by confidentiality agreements.

Cookies

Our website uses cookies to remember your preferences, understand how you interact with our site, and make your experience smoother. You can adjust your browser settings to decline cookies, but some features of our site may not work as well without them.

Your Rights

You have the right to access, update, or delete the personal information we hold about you. To exercise these rights, simply email us at customer@havelleo.com. You may also unsubscribe from our emails at any time by clicking the "unsubscribe" link at the bottom of any message.

Security

We take reasonable precautions to protect your information. Our website uses SSL encryption to safeguard data during transmission. While no online platform can guarantee absolute security, we do everything in our power to keep your information safe.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated date. We encourage you to review this page occasionally.

Questions?

If you have any questions about how we handle your information, please reach out to us at customer@havelleo.com. We are always here to listen.